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Bug #4695

closed
BV PP

Website : Lead Owner Report – Duration Displayed in Seconds Instead of HH:MM

Bug #4695: Website : Lead Owner Report – Duration Displayed in Seconds Instead of HH:MM

Added by balamurugan V 3 days ago. Updated 2 days ago.

Status:
Closed
Priority:
Normal
Assignee:
parkavan p
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Precondition:
Call records with outgoing and incoming call durations are available in the Lead Owner Report.

Steps to Reproduce:
https://dev.flowzo.ai/leadOwnerReport
Navigate to Reports → Lead Owner Report.
Check the following duration columns:
Outgoing Duration
Outgoing Duration Today
Incoming Duration
Incoming Duration Today
Verify the displayed duration format.

Actual Result:
The call duration is displayed in seconds instead of the expected HH:MM format.

Expected Result:
All duration columns should display the call duration in HH:MM format.

Column
Outgoing Duration
Outgoing Duration Today
Incoming Duration
Incoming Duration Today

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Screenshot 2026-08-20 113247.png (120 KB) Screenshot 2026-08-20 113247.png balamurugan V, 08/20/2026 11:49 AM
clipboard-202608211246-t2x06.png (238 KB) clipboard-202608211246-t2x06.png parkavan p, 08/21/2026 12:46 PM
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