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Bug #4613

closed
DP BE

In Sequences , Lead Name and other call details are not displayed in the respective columns

Bug #4613: In Sequences , Lead Name and other call details are not displayed in the respective columns

Added by deepakraj P 5 days ago. Updated 2 days ago.

Status:
Closed
Priority:
High
Assignee:
balaji E
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Preconditions : A Phone Number Task should contain a call record with valid Lead/Contact details

Steps to Reproduce

  1. Login to the application.
  2. Navigate to Sequences.
  3. Open a Phone Number Task.
  4. Go to the Calls tab.
  5. Check the call record displayed in the list.
  6. Verify the Name, Duration, Status, Task Step, Recording, and Created Date columns.


Welcome@123

Expected:All applicable columns should display the correct corresponding values, including Lead Name, Duration, Status, Task Step, Recording, and Created Date.
Actual:Lead Name is not displayed, and the other columns also appear blank/without values even though the call record is available.

Files

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Screenshot 2026-08-18 104559.png (102 KB) Screenshot 2026-08-18 104559.png deepakraj P, 08/18/2026 10:52 AM
clipboard-202608201253-1tplu.png (105 KB) clipboard-202608201253-1tplu.png not Fixed deepakraj P, 08/20/2026 12:53 PM
Screenshot 2026-08-21 114747.png (110 KB) Screenshot 2026-08-21 114747.png issue fixed deepakraj P, 08/21/2026 04:24 PM
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